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Dear Online recruitment magazine - 11/2001

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We agree entirely with your article: Response handling is crucial to the online recruiter ñ Issue 21, October 2001. PPS is not an online recruitment specialist, but we do offer our telephone response handling service to clients who recruit online.

Without us they could not maintain the momentum of the online recruitment process. The volume responses generated by the Internet means that filtering applicants can produce a backlog.

To prevent valuable candidates being lost, we contact all applicants and then competency-base telephone interview them. The best candidates are sent to the client for a face-to-face interview.

Our service removes the administrative burden from the client and is executed within a fixed timescale to a fixed fee. The system, developed nearly 15 years ago, works as well today as it has always done for clients with small or volume responses.

Victoria Phillpot, MD at Professional Pre-Selection Services,

www.pps500.co.uk