Candidate Survey Says Recruiters Give Great Customer Service

There is a common misconception that the level of customer service given from most recruitment agencies is poor; according to some it’s almost non-existent. In a recent survey from leading executive job site executivesontheweb.com the number of people who think otherwise proves exactly the opposite.

In a poll conducted during January the specialist executive recruitment website asked more than two thousand candidates “How would you rate the overall standard of customer service provided by recruitment agencies today?” The majority of those surveyed (57%) voted either ‘Excellent’, ‘Very Good’ or ‘Good’ demonstrating most experiences are positive. 23% of respondents voted ‘Average’ followed by only 20% voting ‘Poor’.

As an indication into the quality of service provided by recruitment consultancies registered on the website, the company is very pleased with the results and announced;“Despite contrary belief, recruitment consultancies giving a poor level of customer service is the exception not the rule.” Said Operations Director Justin Finch.

Executivesontheweb.com is one of the few executive job sites which is audited annually by ABCe and demonstrates its uniqueness in customer service by displaying thousands of candidate testimonials within its media centre. Justin added “We have always been transparent and pride ourselves on the quality of our customer service; therefore it’s important to see this trend continuing throughout the whole recruitment process.”

Frequently ranked within the first results on all international search engines, executivesontheweb.com is very optimistic about seeing significant improvements within the executive recruitment market throughout 2012.