In addition to traditional channels, Lowell is aiming to harness the power of social media in its recruitment campaign with the launch of #LifeAtLowell.
The company, which has created more than 200 new jobs in the last two years and currently employs around 1,300 people in Leeds and a further 250 in the south of England, is looking to fill new customer service roles and positions in IT, credit and risk, all of which will be based at its Leeds head office.
Emma Piper, Lowell’s Resourcing and Recruitment Manager, said: “Recent research carried out by Aberdeen Group showed that 73% of job seekers aged 18 to 34 found their last job through social media. It’s something we want to tap into and we will be launching our #LifeAtLowell campaign, promoting careers at Lowell on Facebook, Twitter and LinkedIn.”
Lowell Group is one of only around 200 organisations in the UK to have achieved Investors in People Champion status in recognition that it operates the highest standard of people management and development.
The company, which is currently helping 13 million customers to clear their debts and repair their credit files, has recently had its exceptional three star rating for customer service – the highest award possible - reconfirmed by independent assessors Investor in Customers.
“We are very proud of our Investors in People and Investor in Customers accreditation,” added Emma Piper. “They are a great testament to the way we care for our both our team members and our customers. Our people are our biggest asset and we provide them with a great working environment, and real opportunities to develop and build careers with us. In return, we are looking for people who can give 100% commitment to our business and share our enthusiasm, passion and commitment for delivering exceptional customer service, whatever their role.”