TempBuddy appoints two new Customer Success Managers to manage service delivery and project management for its expanding client base.
Joining the company are Paula McDonnell and Marcus Becker, both based in their Dublin Head Office. Paula joins from Zetes where she was Key Account Manager, and previously at IBM where she gained a wealth of technical support expertise. Her main focus at TempBuddy will be on helping staffing companies fill bookings faster, increasing their revenue and the experience offered to their clients and workers. Marcus undertook a Business Analyst role for Symantec prior to joining TempBuddy where he will take ownership for project implementation, working together with Paula to achieve customer satisfaction and loyalty.
Roderick Smyth, CEO of TempBuddy, said: “As a result of increasing demand for our unique cloud-based recruitment platform and mobile worker app it was imperative we bolstered our Customer Success team. Our vision is to change people’s lives for the better by making flexible work easier and more rewarding, so having just secured contracts with two of the top 10 UK staffing companies, there was a real need to ramp up our team. I’m confident these new team members have the experience and energy to enhance our customer experience by further streamlining processes and user engagement.”
Additonally, the company has appointed Valeria Khusnulina in a permanent role as a Developer. She is the fourth intern to become employed by TempBuddy underlining their commitment to developing and rewarding young talent. Hiring professionals who want to make a positive impact on the world of work and their own career, their current team now comprises 21 staff across ten nationalities: Irish, British, Spanish, Argentinian, Brazilian, Hungarian, Indian, Italian , German and Mauritian.
Having already scooped two prestigious industry awards this year to add to those won in 2015, TempBuddy is set for growth with a further 10 hires anticipated by the close of the year. Currently they have open vacancies for two Web Developers to join their tech team in Tenerife and a UK-based Sales Champion.
TempBuddy seeks to reimagine the deployment and management of temporary workers by exploiting the ubiquity of mobile devices, plus other technological advances such as biometrics and geo-tagging. Their game-changing platform and worker app have already been adopted by users in over 550 cities across 3 continents, and by over 50 UK recruitment companies.